All Systems Operational
Fixed Line Networks ? Operational
Fixed Line Finland ? Operational
Fixed Line Sweden ? Operational
Fixed Line Denmark ? Operational
Fixed Line UK ? Operational
Fixed Line Netherlands Operational
Fixed Line Poland ? Operational
Fixed Line Other ? Operational
Mobile Networks ? Operational
Mobile Finland Telia ? Operational
Mobile Finland DNA ? Operational
Mobile Finland Elisa ? Operational
Mobile Sweden Telia ? Operational
BeneCloud ? Operational
BeneCore ? Operational
BeneDesk ? Operational
BeneAPI ? Operational
BenePortal ? Operational
BeneVoice Analytics ? Operational
BeneHelpDesk ? Operational
SIP Services ? Operational
Skype for Business and Teams ? Operational
Hosted Skype for Business ? Operational
Skype for Business bridge services ? Operational
Office365 Voice services ? Operational
Benemen clients Operational
BeneVoice for Browser Operational
BeneVoice for Salesforce Operational
BeneVoice for Dynamics 365 Operational
BeneVoice for Windows Operational
SAP CC ? Operational
Benemen Datacenter Finland. ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
BeneCloud Dec 9, 22:00 - Dec 10, 00:00 EET
Dear Customer,
Benemen will update BeneCloud environment. This will cause short (1-2 min) service outage to part of new incoming calls.

Hyvä asiakkaamme,
Benemen suorittaa BeneCloud päivitystyön, jonka aikana osassa uusien puheluiden muodostumista ilmenee 1-2 minuutin katkos.
Posted on Dec 3, 14:44 EET
BeneHelpDesk Dec 9, 22:00 - Dec 10, 00:00 EET
Dear Customer,
Benemen will update part of BeneHelpDesk customers. The update will cause short service outage. The update contains performance improvements and bug fixes.

Hyvä asiakkaamme,
Benemen suorittaa osaan BeneHelpDesk-asiakkuuksia päivitystyön, jonka aikana palvelussa esiintyy lyhyitä katkoksia. Päivitys sisältää parannuksia järjestelmän suorituskykyyn sekä vikojen korjauksia.
Posted on Dec 3, 09:42 EET
Past Incidents
Dec 5, 2021
Resolved - It appeared that the problem was not global, but concerned specific customer.
Dec 5, 09:56 EET
Investigating - We are currently investigating this issue.
Dec 5, 09:21 EET
Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 22:15 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:00 EET
Scheduled - Dear Customer,
Benemen will update part of BeneHelpDesk customers. The update will cause short service outage. The update contains performance improvements and bug fixes.

Hyvä asiakkaamme,
Benemen suorittaa osaan BeneHelpDesk-asiakkuuksia päivitystyön, jonka aikana palvelussa esiintyy lyhyitä katkoksia. Päivitys sisältää parannuksia järjestelmän suorituskykyyn sekä vikojen korjauksia.
Nov 26, 09:05 EET
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Completed - The scheduled maintenance has been completed.
Nov 25, 22:25 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 22:00 EET
Scheduled - Dear Customer,
Benemen will update BeneCloud environment. This will cause short (1-2 min) service outage to BeneVoice for Windows clients.

Hyvä asiakkaamme,
Benemen suorittaa BeneCloud päivitystyön, jonka aikana BeneVoice for Windows työasemapuhelimissa ilmenee 1-2 minuutin katkos.
Nov 19, 10:17 EET
Nov 24, 2021

No incidents reported.

Nov 23, 2021
Completed - The scheduled maintenance has been completed.
Nov 23, 22:13 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 22:00 EET
Scheduled - Dear Customer,
Benemen will perform extra maintenance to BeneCloud. This may cause short service outage to part of new incoming calls.

Hyvä asiakkaamme,
Benemen suorittaa ylimääräisen BeneCloud huoltotyön, jonka aikana osassa uusien puheluiden muodostumista saaattaa ilmetä lyhyt katkos.
Nov 23, 17:59 EET
Nov 22, 2021
Completed - The scheduled maintenance has been completed.
Nov 22, 18:30 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 18:00 EET
Scheduled - BeneVoice Analytics maintenance might cause service to be unavailable for 30s-1min
Nov 18, 15:13 EET
Nov 21, 2021

No incidents reported.