All Systems Operational
Fixed Line Networks ? Operational
Fixed Line Finland ? Operational
Fixed Line Sweden ? Operational
Fixed Line Denmark ? Operational
Fixed Line UK ? Operational
Fixed Line Netherlands Operational
Fixed Line Poland ? Operational
Fixed Line Other ? Operational
Mobile Networks ? Operational
Mobile Finland Telia ? Operational
Mobile Finland DNA ? Operational
Mobile Finland Elisa ? Operational
Mobile Sweden Telia ? Operational
BeneCloud ? Operational
BeneCore ? Operational
BeneDesk ? Operational
BeneAPI ? Operational
BenePortal ? Operational
BeneReports ? Operational
BeneHelpDesk ? Operational
SIP Services ? Operational
Skype for Business and Teams ? Operational
Hosted Skype for Business ? Operational
Skype for Business bridge services ? Operational
Office365 Voice services ? Operational
Benemen clients Operational
BeneVoice for Browser Operational
BeneVoice for Salesforce Operational
BeneVoice for Dynamics 365 Operational
BeneVoice for Windows Operational
SAP CC ? Operational
Benemen Datacenter Finland. ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 12, 2021

No incidents reported today.

May 11, 2021

No incidents reported.

May 10, 2021
Call traffic / Puheluliikenne
Resolved - This incident has been resolved.
May 10, 06:05 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 05:50 EEST
Investigating - Dear Customer,
Benemen is investigating possible problem in part of telephony call traffic.
Linecarrier Telia, Elisa, and DNA mobile call traffic is partly down.

Hyvä asiakkaamme,
Benemen tutkii mahdollista ongelmaa osassa puheluliikennettä.
Linecarrier Telia, Elisa and DNA mobiili puheluliikenne on osittain alhaalla.
May 10, 05:12 EEST
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Data center infrastructure / Palvelukeskus infrastruktuuri
Resolved - Dear Customer,
Benemen is investigating possible problem in data center infrastructure.
There was an incident in our DC environment today at 16:02 - 16:13 EETS. This incident caused problems to call traffic and to client connectivity. Currently, the situation is normal. We'll keep on investigating the root cause.

Hyvä asiakkaamme,
Benemen tutkii mahdollista ongelmaa palvelukeskus infrastruktuurissa.
Datacenter infrastruktuurissa oli häiriö tänään 16:02 - 16:13 EETS. Häiriö aiheutti ongelmia puheluliikenteeseen ja käyttöliittymä liikennöintiin. Tällä hetkellä tilanne on normaali. Jatkamme tapauksen juurisyyn tutkintaa.
May 5, 17:04 EEST
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
BeneCloud update
Completed - The scheduled maintenance has been completed.
Apr 29, 23:30 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 22:00 EEST
Scheduled - Dear Customer,
Benemen will update BeneCloud environment. This will cause short (1-2 min) service outages to part of new incoming calls.

Hyvä asiakkaamme,
Benemen suorittaa BeneCloud päivitystyön, jonka aikana osassa uusien puheluiden muodostumista ilmenee 1-2 minuutin katkos.
Apr 23, 10:40 EEST
Call traffic / Puheluliikenne
Resolved - This incident has been resolved.
Apr 29, 16:50 EEST
Update - We are continuing to monitor for any further issues.
Apr 29, 15:59 EEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 15:59 EEST
Investigating - Dear Customer,
Benemen is investigating possible problem in part of telephony call traffic.

Hyvä asiakkaamme,
Benemen tutkii mahdollista ongelmaa osassa puheluliikennettä.
Apr 29, 15:27 EEST
Apr 28, 2021

No incidents reported.

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