Benemen Oy Status

All Systems Operational

Fixed Line Networks Operational

Fixed Line Finland Operational

Fixed Line Sweden Operational

Fixed Line Denmark Operational

Fixed Line UK Operational

Fixed Line Netherlands Operational

Fixed Line Poland Operational

Fixed Line Other Operational

Mobile Networks Operational

Mobile Finland Telia Operational

Mobile Finland DNA Operational

Mobile Finland Elisa Operational

Mobile Sweden Telia Operational

BeneCloud Operational

BeneCore Operational

BeneDesk Operational

BeneAPI Operational

BenePortal Operational

BeneReports Operational

BeneHelpDesk Operational

BeneDesk for Windows Operational

SIP Services Operational

BeneApp Operational

Skype for Business and Teams Operational

Hosted Skype for Business Operational

Skype for Business bridge services Operational

Office365 Voice services Operational

SAP CC Operational

Benemen Datacenter Finland. Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Part of BeneCloud 5.9.0 upgrade Dec 12, 22:00 - Dec 13, 00:00 EET

Part of BeneCloud will be upgraded to version 5.9.0
Upgrade will cause short outage to part of services.
Posted on Dec 5, 15:31 EET

Past Incidents

Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

Incident report / Häiriöilmoitus

Resolved - This incident has been resolved.
Nov 29, 14:49 EET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 14:28 EET

Identified - Dear Customer,
Benemen has identified problems in part of communication services. Problem solving is in progress.

Hyvä asiakkaamme,
osassa Benemenin tuottamia kommunikaatiopalveluita on havaittu häiriö. Ongelmaa korjataan parhaillaan.
Nov 29, 14:05 EET

Incident report - Häiriöilmoitus

Resolved - This incident has been resolved.
Nov 29, 14:49 EET

Investigating - The fault is found in Benemen's core / availability component. Problem is now fixed.
We'll keep monitoring the situation.

Häiriön lähde on paikallistettu Benemenin core / tilatieto komponenttiin. Vika on nyt korjattu.
Jatkamme tapahtuman seurantaa.
Nov 29, 14:05 EET

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019

Call traffic / Puheluliikenne

Resolved - This incident has been resolved.
Operator commented:
"The incident has now been resolved and all services are working again. Please reboot the device if needed."
Nov 22, 17:29 EET

Identified - There is major problem at Telia side. Please refer to following incident info: https://www.telia.fi/asiakastuki/hairiotiedote?id=sabre_152640580&lang=fi
Nov 22, 12:55 EET

Investigating - Dear Customer,
Benemen is investigating possible problem in part of telephony call traffic.

Hyvä asiakkaamme,
Benemen tutkii mahdollista ongelmaa osassa puheluliikennettä.
Nov 22, 12:51 EET