All Systems Operational
Fixed Line Networks ? Operational
Fixed Line Finland ? Operational
Fixed Line Sweden ? Operational
Fixed Line Denmark ? Operational
Fixed Line UK ? Operational
Fixed Line Netherlands Operational
Fixed Line Poland ? Operational
Fixed Line Other ? Operational
Mobile Networks ? Operational
Mobile Finland Telia ? Operational
Mobile Finland DNA ? Operational
Mobile Finland Elisa ? Operational
Mobile Sweden Telia ? Operational
BeneCloud ? Operational
BeneCore ? Operational
BeneDesk ? Operational
BeneAPI ? Operational
BenePortal ? Operational
BeneReports ? Operational
BeneHelpDesk ? Operational
BeneDesk for Windows ? Operational
SIP Services ? Operational
BeneApp ? Operational
Skype for Business and Teams ? Operational
Hosted Skype for Business ? Operational
Skype for Business bridge services ? Operational
Office365 Voice services ? Operational
SAP CC ? Operational
Benemen Datacenter Finland. ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Part of BeneCloud 5.9.0 upgrade Dec 12, 22:00 - Dec 13, 00:00 EET
Part of BeneCloud will be upgraded to version 5.9.0
Upgrade will cause short outage to part of services.
Posted on Dec 5, 15:31 EET
Past Incidents
Dec 6, 2019

No incidents reported today.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019
Resolved - This incident has been resolved.
Nov 29, 14:49 EET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 14:28 EET
Identified - Dear Customer,
Benemen has identified problems in part of communication services. Problem solving is in progress.

Hyvä asiakkaamme,
osassa Benemenin tuottamia kommunikaatiopalveluita on havaittu häiriö. Ongelmaa korjataan parhaillaan.
Nov 29, 14:05 EET
Resolved - This incident has been resolved.
Nov 29, 14:49 EET
Investigating - The fault is found in Benemen's core / availability component. Problem is now fixed.
We'll keep monitoring the situation.

Häiriön lähde on paikallistettu Benemenin core / tilatieto komponenttiin. Vika on nyt korjattu.
Jatkamme tapahtuman seurantaa.
Nov 29, 14:05 EET
Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.

Nov 23, 2019

No incidents reported.

Nov 22, 2019
Resolved - This incident has been resolved.
Operator commented:
"The incident has now been resolved and all services are working again. Please reboot the device if needed."
Nov 22, 17:29 EET
Identified - There is major problem at Telia side. Please refer to following incident info: https://www.telia.fi/asiakastuki/hairiotiedote?id=sabre_152640580&lang=fi
Nov 22, 12:55 EET
Investigating - Dear Customer,
Benemen is investigating possible problem in part of telephony call traffic.

Hyvä asiakkaamme,
Benemen tutkii mahdollista ongelmaa osassa puheluliikennettä.
Nov 22, 12:51 EET