Missing data in reports
Incident Report for Enreach
Resolved
This incident has been resolved.
Posted Jul 03, 2020 - 11:48 EEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2020 - 09:42 EEST
Update
This same problem also prevents logging in to the new BeneReports for part of users.
Posted Jul 03, 2020 - 08:43 EEST
Identified
Part of user-specific data is currently not shown in new BeneReports. We are working on fixing the problem.
Posted Jul 03, 2020 - 08:27 EEST
This incident affected: Enreach Cloud (Voice Analytics).